At Play Hotels, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website (https://playhotels.co.in/) and booking services.
1. Information We Collect
Personal Details: Name, email address, phone number, billing details.
Payment Data: Processed securely through third-party payment gateways (we do not store credit/debit card details).
Technical Data: IP address, browser type, device information, cookies for a better user experience.
2. How We Use Your Information
To process bookings and reservations.
To provide customer support and personalized recommendations.
To send booking confirmations, invoices, and service updates.
To improve our website, services, and offers.
To comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal data. However, we may share limited information with:
Partner hotels and resorts (for booking confirmation).
Trusted third-party service providers (payment gateways, analytics, customer support tools).
Legal authorities when required by law.
4. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and provide personalized offers. You may disable cookies through your browser settings.
5. Data Security
We use secure encryption, firewalls, and SSL protocols to safeguard your data against unauthorized access, misuse, or disclosure.
6. Your Rights
Access, update, your personal information.
Opt-out of marketing communications at any time.
Request details of data stored with us.
7. Changes to Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
8. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
